Hi all, I’ve been hanging my head over something I thought would be simple enough.
We have a customer that we host a demo site for (with our domain) that they would like to have under their domain name (to match production site).
We are using an F5 appliance and the demo site was working fine under our domain, but it seems something is not set properly. The production site is not yet set in F5, this whole thing is basically testing for that.
I’ve modified IIS to match their requested address and their new certificate. I’ve created a forward look up zone in DNS manager with an A record with the F5’s virtual server specifically for this site. Provided them the external IP of the F5 virtual server. Set up the normal policy in F5 to forward traffic to the appropriate pool. Verified firewall settings. Unfortunately the site doesn’t seem to load.
I have modified my host file to confirm its working internally, so I feel as if this may be a DNS issue on their end. They did inform me they have records for both the old and new names with the same IP (the one I provided for the F5 external). Just looking for any other ideas before I start accusing them if not updating DNS records. Thanks!
submitted by /u/Sondo1001
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